This article describes the Quality criteria Method of the Servicesin the Integrated Public Transport System in Slovak Republic.The proposed method is based on the detailed list of theQuality criteria of the Services in Public Transport from theview of passengers. The criteria are determined based on theSlovak Technical Norm STN EN 138 16 which is related toquality of transport. The method has been applied in RegionalIntegrated Public Transport System of Zilina (ZRIDS) in theform of Passenger Quality Satisfaction Survey.
Krizanova et al.: Grant project VEGA 1/0471/08 The
marketing communication company service- Integrated
model and customer communication
Slovak Technical Norm STN EN 13816: 2002
Ortuzar, J.D. D. & Willumsen, L. G.: Modelling Transport.
Published by John Wiley & Sons, Ltd, England,
Gogola, M.:Aplikovanie dopravno-sociologickeho prieskumu
pre potreby modelovania dopravnej obsluinosti. In:
Doprava a spoje: internetov)i casopis. Nr. 1 - ISSN
-7676, 2007
Guest Editor: Eleonora Papadimitriou, PhD
Editors: Dario Babić, PhD; Marko Matulin, PhD; Marko Ševrović, PhD.
The mission of our journal is to provide high quality communication of research results, which is crucial for the effectiveness of scientific research, the promotion of scientific information, new ideas, and original research in the field of traffic and transportation engineering.
1848-4069
0353-5320
Proud publisher
Accelerating Discoveries in Traffic Science |
2024 © Promet - Traffic&Transportation journal
