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Accelerating Discoveries in Traffic Science

Accelerating Discoveries in Traffic Science

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PUBLISHED
19.06.2013
DOI
https://doi.org/10.7307/ptt.v25i3.1195
ISSUE
2013 (Vol 25), Issue 3
LICENSE
Copyright (c) 2024 Marko Matulin, Štefica Mrvelj
Creative Commons 4.0 logo
This work is licensed under a
Creative Commons Attribution-NonCommercial-
NoDerivatives 4.0 International License.

State-of-the-Practice in Evaluation of Quality of Experience in Real-Life Environments

Authors:

Marko Matulin
FPZ

Štefica Mrvelj
FPZ

Keywords:Quality of user Experience, QoE, Quality of Service, QoS, user perspective, quality assessment

Abstract

Continuous monitoring of achieved level of service quality in packet-switched networks represents an activity of major importance for network and service providers. This is paramount for network resources provisioning which have to satisfy expectations of fickle customers. However, providing enough resources to specific user does not automatically increase their Quality of Experience (QoE), hence understanding of the relationship between these two is crucial in the network management process. Essentially, this requires subjective testing of service quality which is usually done in controlled environments such as laboratories. Nevertheless, the most accurate subjective evaluation of QoE includes real-life experiments in the environments where the services are actually used. Therefore, the aim of this paper is to provide a review of the current state-of-the-practice in evaluating QoE in real-life environments.

References

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    Braden, R., Clark, D., Shenker, S.: Integrated Ser-vices in the Internet architecture: an overview, RFC 1633, Internet Engineering Task Force, 1994

    Braden, R., Zhang, L., Berson, S., Herzog, S., Jamin, S.: Resource ReSerVation Protocol (RSVP), RFC 2205, Internet Engineering Task Force, 1997

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How to Cite
Matulin, M. (et al.) 2013. State-of-the-Practice in Evaluation of Quality of Experience in Real-Life Environments. Traffic&Transportation Journal. 25, 3 (Jun. 2013), 255-263. DOI: https://doi.org/10.7307/ptt.v25i3.1195.

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